Device Management

A device record authorizes a shared phone or tablet to use your organization’s Kidago mobile app.

Add and provision a device

1. Go to Devices and select Add Device.
2. Enter a recognizable name, choose the device type, and assign the Check-in Tablet role (or another deliberately limited role).
3. After creation, scan the displayed QR code in the Kidago app or enter the manual code.
4. Finish before the countdown expires. Select New Code if it does.

Provision codes are temporary. Do not post or reuse them. The Devices table shows whether a device is registered and when it was last seen.

Manage access

Use a device’s actions to rename it, change its type, manage roles, or re-provision it. Roles determine exactly which app screens and actions the device can use.

Delete a lost, replaced, or retired device promptly. Its existing credential will no longer authorize access. A reinstalled or reset app must be provisioned again.

Operational setup

• Use Guided Access or your device-management policy for a shared kiosk.
• Keep the device charged and on a trusted network.
• Position it where staff can supervise checkout and protect displayed personal information.
• Register separate records for separate physical devices so access can be revoked individually.

The app can queue attendance changes during a connection interruption and sync them after service returns. Staff should watch for pending or failed operations and reconcile them from Visits. See Using the Mobile App.